Axynology

Instagram comment-to-DM automation

Your Instagram replies with the price by DM, in seconds

When someone comments “price” or “how long does it last” on a post, the bot sends them a private message with that product’s price, taken from your catalog, plus its duration or battery life and a link to your WhatsApp. Your team handles the people who reply from a shared inbox.

Request a proposal See the animated demo

or email us at axynology@gmail.com

What’s included

Everything you need to reply fast and sell on WhatsApp

  • A private message in seconds

    With the price of the product in that post, its duration or battery life, and a link to your WhatsApp with the message already written.

  • Your currency, your format

    Euros, dollars, your local currency or a custom format such as “reference price”.

  • Public reply to the comment

    With several phrasings so it doesn’t look repetitive. Others can see your business answers.

  • Shared inbox

    Only people who reply show up. Each team member logs in with their own user and sees which product the customer asked about.

  • Your own panel

    Add products, change prices, and the bot uses the updated information.

  • Monthly report

    Comments received, messages sent, people who replied and the most-asked-about products.

  • 24/7 in the cloud

    Cloud infrastructure, with no dependence on your computer or your connection. We can host your data in the region you need (e.g., the EU).

  • Spanish or English

    Messages are fully customised for each business, in Spanish or English.

How it works

From a comment to a sale

  1. 01

    They comment “price?”

    A customer asks for the price or duration under a product post, at any time of day.

  2. 02

    The DM with the price arrives

    The bot recognises the product in that post and sends the private message with the details from your catalog.

  3. 03

    A public reply

    A reply appears under the comment letting them know a message is waiting for them.

  4. 04

    The customer replies

    If they write another question, the conversation moves to your team’s shared inbox.

  5. 05

    You close on WhatsApp

    Your team sees the product and the price sent, replies and closes the sale on WhatsApp.

What you need

Requirements

  • A professional (business) Instagram account.
  • Business verification and approval from Meta to send automatic messages. We guide you through it; the timing depends on Meta.
  • Your catalog: products, prices, duration or battery life, and which post matches which product.
  • Your WhatsApp number for the contact link.

Transparency

Limits set by Instagram

  • Only one private message per comment can be sent, within the following 7 days.
  • In the inbox, replies must be sent within 24 hours of the customer’s last message.
  • If the person doesn’t follow you, the message lands in their message requests; that’s why the public reply reminds them.
  • Meta may change its rules; we adapt the bot as part of the service.

Plans based on your volume

Want it for your Instagram?

Tell us what you sell and how many comments you get. We’ll send you a clear proposal, with no obligation.

Email us Frequently asked questions

axynology@gmail.com