For agencies (white label)

Sell chat automation under your own brand

Offer your clients our Instagram comment bot and shared inbox, under your brand. You own the client relationship; we handle the tech.

Let’s talk about your agency See how it works

What you offer

White-label Instagram comment bot and shared inbox.

Two pieces we set up and run ourselves. Your clients use them under your brand.

  • Instagram comment bot

    When someone comments “price?” on one of your client’s posts, they get a DM with that product’s price, pulled from your client’s catalog, plus the next step your client chooses: their WhatsApp, store, phone or social channels. Only people who reply reach their inbox, so the bot screens out casual browsers. Each person gets at most one DM per post in any seven-day period.

    See the comment bot in detail →

  • Shared inbox

    Instagram and your client’s website chat in one place. Everyone on their team logs in as themselves, with labels, quick replies and manual assignment.

    See the shared inbox →

What your clients get

From comment to DM, and only people who reply reach the inbox.

Here’s how it works, with sample data. The DM goes out from your client’s own Instagram account, with their products and the next step they choose.

Skip this example

Comment and get the price

yourshopPost
Solar power bank 20,000 mAh

yourshop 20,000 mAh solar power bank ☀️ Interested? Ask in the comments.

  • @luisa.p Perfect for the beach! ☀️

  • @jgomez Price?

  • yourshop Check your DMs! 📩

  • @visitor Price?

  • yourshop Check your DMs! 📩

yourshopDirect message

Hi @visitor! Thanks for reaching out.

Solar power bank 20,000 mAh
Price: $25
Battery: up to 4 full phone charges

For availability, shipping and payment options, message us on WhatsApp:

Open WhatsApp

Any other questions? Just reply here.

WhatsApp Chat with yourshop

Do you ship?

Leave a comment on the sample post, or tap a suggestion.

Price format in your catalog

Log

  1. Comment received: “Price?”
  2. Question detected (price or info).
  3. Price pulled from catalog: $25.
  4. Public reply posted under the comment.
  5. DM sent: Solar power bank 20,000 mAh · Price: $25 · next step chosen by the business: WhatsApp.
  6. Customer replied: the conversation lands in the inbox as New.
  7. Want this for your business? Get a free quote →

Each step shows up here.

Work the inboxSend a quick reply, add a label or assign the chat.

Conversations

Maria G. · Website chat

Product asked about: Phone case · Price: $11

Hi, I saw the phone case on your website.

AnaHi Maria! We have it in blue and clear.

Do you have it in black?

Replies from the inbox must go out within 24 hours of the customer’s last message. That’s Instagram’s rule.

Who does what

You own the client. We handle the tech.

  • Us

    We set up and run the bot and the inbox

    The server, the updates and the adjustments when Instagram changes its rules, as agreed in writing. There’s nothing technical for you to maintain.

  • Your agency

    The client relationship

    The sale, the price you charge and the day-to-day contact. You decide how to present it.

Before we start, we put in writing who handles what, including support for your clients.

Upfront

The rules Instagram sets.

They apply to any business that sells on Instagram, under our brand or yours.

  • Each client needs an Instagram professional account (business or creator).
  • Replies from the inbox must go out within 24 hours of the customer’s last message. That’s Instagram’s rule.
  • If the person who comments doesn’t follow the account, the DM lands in their message requests.
  • If Instagram changes its rules, we adapt the bot under the terms of your proposal and tell you what changes.

Who it’s for

For people who already manage social media for other businesses.

  • Digital marketing agencies

    Add a new service to your plans: turning comments into sales conversations.

  • Social media managers

    Stop answering “price?” by hand on the accounts you manage.

  • E-commerce consultants

    Give your clients an organized chat sales channel, with the product and price in view.

  • Freelance developers

    Deliver a bot and an inbox to your clients without building or maintaining them yourself.

Getting started

First we talk, then we put it in writing.

  1. Tell us about your agency.

    How many clients you manage, what industries they’re in and what they need.

  2. Written proposal.

    What’s included, what it costs, who handles what and what depends on Instagram.

  3. Your first client, under your brand.

    We get the bot and the inbox ready, and you present them to your client.

FAQ

What agencies ask us.

Will my clients see the Axynology name?

Day to day, they work with your brand. There’s one moment we don’t control: when they connect their account, Instagram’s authorization screen shows the name of the app being connected, which is ours.

Who supports my clients?

You own the relationship and the day-to-day contact; we answer for the technical side. How support is split goes in the written proposal, before we start.

How much does it cost?

It depends on how many clients you have and what each one needs. We’ll tell you in writing after we talk. You set the price for your client.

Does it work with Facebook or WhatsApp?

The comment bot works with Instagram. If your client also sells on Facebook, we’ll cover it in your proposal. The inbox brings together Instagram and your client’s website chat, and the bot’s DM carries the next step your client chooses, such as their WhatsApp or another contact channel, to close the sale.

What if Instagram changes its rules?

We adapt the bot under the terms of your proposal and tell you what changes for your clients. Meta sets the rules, not us.

Let’s talk about your agency

Tell us how many clients you manage and what they need. We’ll get back to you with a written proposal.

Get a free quote Book your free consultation

or email us at hello@axynology.com