Sell in the DMs

Chat sales, without answering “how much?” all day

A bot that DMs the price when someone asks for it in your Instagram comments, with the next step you choose. Only people who reply reach your shared inbox, where your team closes the sale.

Get a free quote See it in action

What we build

Three pieces that work together.

The bot sends the price, the inbox brings every conversation together and the product catalog holds each post’s price. We set them up and run them every day.

  • Instagram

    Instagram comment bot

    Spots who’s asking for the price on your posts and DMs them the price of that exact product, pulled from your catalog, plus the next step you choose: your WhatsApp, your store, your phone or your social channels.

    See the comment bot in detail →

  • For your team

    Shared inbox

    Your Instagram DMs and your website chat in one place. Everyone logs in with their own account and sees which product the customer asked about, and at what price.

    See the shared inbox in action →

  • Your catalog

    Product catalog

    Every product with its price and its post. That’s the price the bot sends in the DM: change it in the catalog and the next message goes out with the new one.

    See what it does for you →

How it works, in short

From a comment to a sale.

  1. Someone asks in the comments.

    “Price?”, “Info?” or “How long does it last?” under a product post, day or night.

  2. The price lands in their DMs.

    The price of that product, exactly as it is in your catalog, plus the next step you choose to keep the sale going: your WhatsApp, your store, your phone or your social channels.

  3. If they reply, your team takes it from there.

    The conversation lands in your inbox with the product and price on screen, ready to close.

See the comment bot step by step →

Shared inbox

Your whole team, on the same page.

From the comment to the DM, and from the DM to the inbox: when the customer replies, the conversation comes in with the product and price in view. Here it is with a sample store and sample data.

Skip this example

Comment and get the price

yourshopPost
Solar power bank 20,000 mAh

yourshop 20,000 mAh solar power bank ☀️ Interested? Ask in the comments.

  • @luisa.p Perfect for the beach! ☀️

  • @jgomez Price?

  • yourshop Check your DMs! 📩

  • @visitor Price?

  • yourshop Check your DMs! 📩

yourshopDirect message

Hi @visitor! Thanks for reaching out.

Solar power bank 20,000 mAh
Price: $25
Battery: up to 4 full phone charges

For availability, shipping and payment options, message us on WhatsApp:

Open WhatsApp

Any other questions? Just reply here.

WhatsApp Chat with yourshop

Do you ship?

Leave a comment on the sample post, or tap a suggestion.

Price format in your catalog

Log

  1. Comment received: “Price?”
  2. Question detected (price or info).
  3. Price pulled from catalog: $25.
  4. Public reply posted under the comment.
  5. DM sent: Solar power bank 20,000 mAh · Price: $25 · next step chosen by the business: WhatsApp.
  6. Customer replied: the conversation lands in the inbox as New.
  7. Want this for your business? Get a free quote →

Each step shows up here.

Work the inboxSend a quick reply, add a label or assign the chat.

Conversations

Maria G. · Website chat

Product asked about: Phone case · Price: $11

Hi, I saw the phone case on your website.

AnaHi Maria! We have it in blue and clear.

Do you have it in black?

Replies from the inbox must go out within 24 hours of the customer’s last message. That’s Instagram’s rule.

  • Everyone has their own login. You know who said what, and to whom.

  • Quick replies. For the questions you get every day: shipping, payment options, or how to reach you on WhatsApp or another channel.

  • Labels. Interested, quoted, sold: see where each sale stands at a glance.

  • You assign every conversation. Give it an owner, so two people never answer the same customer.

  • Mark as resolved. Handled chats close, and what’s still open stays in view.

Who it’s for

Built for businesses that sell through messages.

  • Shops that post products on Instagram and get price questions all day.
  • Businesses where several people answer messages and need to know who said what.
  • Businesses that close sales on WhatsApp or another channel and want customers to show up already knowing the product and price.

Run an agency? Offer the bot and the inbox under your own brand →

The bot’s monthly fee

How the monthly fee works.

It’s set in your proposal, based on how many comments and conversations you get and how many people handle them. You get it in writing before we start.

  • The bot running on our platform: we set it up and run it.
  • Your product catalog, with the price for each post.
  • The shared inbox for your team.
  • Stats: comments, DMs sent, replies and the most asked‑about products.

Get a free quote for your monthly fee →

FAQ

What people ask before selling in the DMs.

Which channels come into the inbox?

Your Instagram DMs and your website chat. The bot’s DM includes the next step you choose, such as your WhatsApp or another contact channel, and that conversation carries on there as usual.

How are conversations split up?

You assign them: you pick who handles each one, and labels show where each sale stands. That way, two people never answer the same customer.

Who sets it up?

We do. We connect your Instagram account, load your products with you and get the inbox ready for your team. Then we run it every day.

What about Facebook?

The comment bot works with Instagram. If you also sell on Facebook, we’ll cover it in your proposal.

How much does it cost?

It’s a monthly fee based on how many comments and conversations you get and how many people handle them. Get a free quote and we’ll send you a clear proposal in writing.

How many “how much?” comments did you answer today?

Tell us what you sell and how many comments you get. We’ll tell you whether the bot makes sense for you and what it would cost.

Get a free quote Book your free consultation

or email us at hello@axynology.com